Missy Lavender is the Founder of To Know is To Know (TKTK), the sponsor of the Total Control® program. As an "incontinence survivor" and avid runner and yoga practitioner, Missy wanted to develop programs that got women "out of the water closet and into the gym" if they, too were experiencing bladder control symptoms. At the same time, she wanted to create opportunities for all women to embrace and learn about the Pelvic Pyramid - the true center of female power. TKTK is committed to sponsor research around Total Control®, to put on programs centered in pelvic health and fitness and to bring Total Control® to women everywhere, especially those least able to afford access to private health clubs or gyms. She holds an M.B.A. in Finance from Northwestern University and a B.A. in Speech Communication from Miami University.

Judy Florendo is a pelvic floor Physical Therapist in private practice in Chicago. Her career is focused on women's health, with an emphasis in geriatric rehabilitation, orthopedics, and pelvic and spinal dysfunction. Ms. Florendo is a member of the Section on Women's Health in the American Physical Therapy Association (APTA) and the practice chairperson for the International Organization of Physical Therapists (IOPT) in Women's Health. She earned a B.S. in Physical Therapy at the University of Illinois.

Master Trainers

Elizabeth Goettman Christopher is the Director of Total Control® Programs and a Master Trainer.  She earned her degree in Physical Therapy from Washington University in St. Louis.  Elizabeth was introduced to To Know is to Know in 2014.  She is passionate about empowering girls and women of all ages through education and fitness for pelvic health.   

Jeni Donatelli Ihm has worked in the health and fitness industry for 20 plus years. She earned her degree in Kinesiology from the University of Illinois at Chicago while working as a personal trainer and fitness/prenatal instructor.  Jeni was introduced to To Know is To Know in 2005 where she became the Program Director and Content Developer, as well as an instructor and Master Trainer in TKTK's multiple Total Control research studies.  While at TKTK Jeni also co-authored the independent multiple award winning book Below Your Belt: How to be Queen of your Pelvic Region as well as Riding the Potty Train: Better Bathroom Behaviors for Little Girls on the Go!   Jeni is thrilled to be an advisory board member for Below Your Belt, LC3.  She continues to enjoy writing, while finishing her postpartum doula training and pre/postnatal yoga certification to help families with babies who are born with cleft lip and palate.  

Jen David is Total Control Master Trainer. She has more than 10 years of experience in the health and fitness industry, and was one of the original Total Control Instructors for To Know is To Know.  She taught the Total Control program for the research study at Loyola University Medical Center, and has taught many more classes since then.   She holds a Bachelors of Science from Northern Illinois University in Physical Education and Kinesiology.  She is a certified Personal Trainer with ACE since 2001 and has taught many types of group exercise classes.  She has personally reaped the benefits of the program, so she has become passionate about improving the lives of others by educating them (instructors and participants, alike) on the importance of pelvic health.

Christine Cornell is a Total Control® Master Trainer with over 20 years extensive experience in the fitness and health industry. Christine holds certifications as a Group Exercise Instructor and Personal trainer from both ACE and AEA. She is also a certified Moms In Motion, and MS Aquatics Instructor. Christine teaches all four formats for the Arthritis Foundation (Tai Chi, Aquatics, Walk with Ease and AF Exercise) as well as presents community education lectures as a member of the AF Speakers Bureau. She is an adjunct faculty member of the College of DuPage, the Aquatics Coordinator for the Good Samaritan Wellness Center, an associate at Central DuPage Hospital, Life Care Services Wyndemere Senior Living Community and DuPage Medical Group. Christine develops, manages and leads wellness programs for Children, Prenatal/Postnatal Women, Older Adults, and Special Populations (Bariatrics, Stroke Survivors, and Parkinson’s). She is an ACE-approved CEC provider for Total Control, and a member of the Total Control Platinum™ Research study team.

Stephanie Kelsick is a practicing physical therapist with special interests in women's health and orthopedics. She is a Certified Strength and Conditioning Specialist (CSCS), Moms in Motion certified, and a member of the American Physical Therapy Association (APTA). Stephanie has been involved with the Total Control® program since its start in 2004. She started as a participant in the class, instructor, and presently a master trainer. She is an American Council on Exercise (ACE) presenter. She earned a Master of Physical Therapy from the University of Iowa and a Bachelor of Arts Degree from Simpson College.

Susan Trier is certified as a personal trainer through the National Academy of Sports Medicine (NASM). She has additional training in pre/post natal and aging populations.  Certified in Total Control® in 2007, she brought the program to the University of Wisconsin Health Systems. She is also certified in standing, mat, and apparatus Pilates through the PhysicalMind Institute and is certified at the 200 hour Yoga Alliance level through Alignment Yoga. Located in the Madison, Wisconsin area, Susan teaches at a variety of locations including: Harbor Wellness  Center and Fitness Club; Edgewood College; the University of Wisconsin Health Systems; the Colonial Club (a senior center); as well as her own private facility, Why Not? Movement Studio. She works with a broad spectrum of clients from rehabilitative to sports specific conditioning. Currently, Susan is working on completing her certification for Tai Chi Fundamentals™ pioneered by Tricia Yu.

Laura Crisman has a strong background in health, fitness, marketing and communications.  Previous to her work at TKTK, Laura was the Group Exercise Supervisor at the Good Samaritan Health & Wellness Center in Downers Grove, IL.  She has over eighteen years in the fitness industry as supervisor, personal trainer, group exercise instructor and triathlon coach. Laura also attends Roosevelt University and will graduate in December 2013 with a Master of Science in Integrated Marketing and Communications. Laura became acquainted with Women’s Health Foundation in 2007 at a Total Control Instructor training. She has since improved her personal pelvic health and the pelvic health of her clients as well. She is a Total Control Master Trainer, NASM Certified Personal Trainer, ACE Group Fitness Instructor and a USAT Triathlon Coach.  She specialized in sports training and strength conditioning where her clients benefited from her unique skill set including the Total Control Program. Laura embraces her role as Pelvic Floor Evangelist with enthusiasm.